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without any harmful contaminant. The proclamation of GHPs & operator to repeat a data entry into the system again. Moreover, the ERP
HACCP, as well as GFSI-accredited standards such as BRC or FSSC system should be secured on data assessment in accordance with the
22000, are all emphasizing to build a food safety culture. This safety food safety management. For instance, an operator found out that there
approach brings more challenges of food production in order to is no product in storage, or the actual quantity does not match to the
produce, store, transport, distribute, and deliver such a safe product record in the system. An operator may assess the system to rectify lot
to consumers. This effort requires the technology to support works, or batch numbers in ERP. Allowing an operator to modify the production
and the timely information to make the appropriate management data in the ERP system, the total quantity may not be affected. However,
decisions. this inappropriate incident can cause the fault information of the
Management in Industry 4.0, the digital technology increasingly production data by factory. In case of tracing back the non-conforming
plays the great role in food supply chain management. Therefore, product to be modified or destroyed, some defective products may bypass
logistics management should consider the capable digital technology in recall. Unfortunately, those defects can be shipped to the consumers.
as followed: 4. Digital Record: The data record and record retention of quality
1. Drone in Warehouse: Drone or Unmanned Vehicle can be documentation is very important in the quality management system. The
used to manage warehouse, and to deliver food and lightweight necessary information will be retrieved when deals with a complaint
parcels in many countries. In Thailand, the use of drones to transport problem. The products must be traceable and recalled. Later, the
food is still limited because the law has not yet allowed to do so. The operation can decide a proper procedure to rectify a non-conforming
related agencies such as The Civil Aviation Authority of Thailand product. Food industry warehouse should at least be in compliance with
(CAAT) has set strict rules and regulations for the use of drone GHPs. Agricultural and perishable food products required an air
transportation. However, it is possible to operate drones in enclosed transportation must comply with the Perishable Cargo Regulations of
spaces, for example using a small drone in a large warehouse. The the Air Transport Association (IATA). This, of course, requires a quick
drone can be used to inspect warehouse spaces. It can help to check accessible quality record when a customer or a food safety regulator
a cleanliness in a high spot, or a confined areas where people is request to do so. In case of exporting goods to the United States, there
unable to reach. The drone can be used in conjunction with a remote was for example a problem of product to recall from consumers. Upon
sensing to count goods and to allocate a possible space for storage. request from the U.S.FDA, the document must be accessible within 24
The integrated system helps to reduce labor, save time, and lower a hours. In the case of online trading with multiple customers, the complexity
mistake. For agriculture production, drone can be used with Artificial of recording and tracing food safety documents can be occurred. To
Intelligence (AI) technology. For instance, both technologies can be support food safety management in the Industry 4.0, the food safety
implemented to predict the quantitative level of cane sugar, or to management systems are developed and serviced digitally in the cloud
estimate the corn quantity to determine the size and readiness. The system, enabling the integration of records with food safety management
forecast ability enhances manufacturers the advance information, so records such as Preventive Controls for Human Food. In the event that
they are able to calculate the final products. Then, the proper planning an importer from abroad wants to verify a product according to the Foreign
can be resolved whether the raw materials are calling in, or drawing Supplier Verification Programs (FSVP) regulations, the system can
out. The planning can be decisive to solve the problem of raw materials support the verification effectively. It provides an easy access to
which may be overflowing or insufficient in production. information during a trace or a document verification.
2. Blockchain and IoTs: Financially, blockchain technology is When food business dynamics has changed in both retailers and
well known for cryptocurrency. Yet, it can be used to reassure producers by adopting a digital technology, warehouses and logistics
consumers for a product safety (Fran Casino et al., 2020). A consumer service providers shall extend their roles in food safety management. To
has his/her traceability to track the origin of goods. This advantage greatly facilitate customers, it is necessary to adapt a suitable digital
can prevent a product adulteration or a product makeover to the technology for each product. In addition to digital requirement, food
original purchasing. Walmart, a major US retailer, has teamed up with storage and distribution must have the proper food safety management
IBM to use blockchain technology called ‘Food Trust’ to trace goods standards. Food logistics personnel shall be skillful and capable in digital
from China. Carrefour, French retailer, has adopted blockchain literacy as well as a food safety risk management. With the strategy of
technology for tracing meat, eggs, milk, chicken, and vegetables. Thailand being the Kitchen of the World, the food logistics operation must
Implementing blockchain requires the device with the capability of be strengthened. This service operation will play an important role in
data transmission such as the Internet of Things (IoTs) (Adnan Iftekhar supporting and enhancing the competitiveness of the Thai food industry
et al., 2020). The blockchain technology has triggered the warehouse in the system from upstream, midstream to downstream.
service provider, who importantly control major transactions in the
food supply chain. If a customer adapts the blockchain technology to Service Info C014
track their products. As a result, a warehouse operator also is forced
to adopt blockchain and IoTs in their warehouse management service. More Information
According to the research study, it was found that food industry’s
executives in quality assurance program in Thailand agreed to adopt เอกสารอ้างอิง/References
blockchain. However, it may not be ready to implement now since the Adnan Iftekhar, Xiaohui Cui, Mir Hassan, Wasif Afzal, “Application of Blockchain and
Internet of Things to Ensure Tamper-Proof Data Availability for Food Safety”,
qualified personnel and the equipped facilities with IoTs with other Journal of Food Quality, Vol. 2020, Article ID 5385207, 14 pages, 2020.
support systems are not adequate throughout the entire supply chain https://doi.org/10.1155/2020/5385207
of food business operators (Tipmontian, et al., 2019). Fran Casino, Venetis Kanakaris, Thomas K. Dasaklis, Socrates Moschuris, Spiros
3. Digital ERP: ERP development to support digital technology Stachtiaris, Maria Pagoni & Nikolaos P. Rachaniotis (2020) Blockchain-based food
and food safety management is in need. Inventory Management supply chain traceability: a case study in the dairy sector, International Journal of
Production Research, https://doi.org/10.1080/00207543.2020.1789238
Information has already implemented Enterprise Resource Planning Tipmontian, Jedsada; Alcover, Jaime Castellanos; Rajmohan, M. 2019. “Impact of
(ERP). However, it needs to be further developed to support the Blockchain Adoption for Safe Food Supply Chain Management through System
integration with diverse digital technologies in order to transmit data Dynamics Approach from Management Perspectives in Thailand” Proceedings 39,
directly among various systems. Ideally, there is no need for an No.1: 14. https://doi.org/10.3390/proceedings2019039014

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